The class I want is closed, how do I get on the waitlist?
Follow the instructions above for wait-listing a course. Keep your registration code in a safe place; you will need it if a seat opens. The last day to wait list yourself for a course is the last business day before the part of term for the class begins. For example, if the class session begins on Monday, the last chance to place yourself on the wait list for the class will be the preceding Friday. You should always have a backup plan in case you do not get into the waitlisted course.
Can I see how far down the waitlist I am?
Yes. Log in to RU Access, go to Registration and Other Student Services, and then click on Student Detail Schedule. Find the class on the page and find the line that says “Waitlist Position.” It is important that you monitor your email daily if you are close to the top of the list; you will have a limited time to claim an open seat.
How much time will I have to register for the open spot?
Your registration deadline is included in your notification email as the number of hours from the time the email was sent before your spot expires. The number of hours will depend on how far ahead the start of the term is when you receive your notification. When registration opens for the term, all students will have 72 hours to register for an open spot. About 8 to 10 weeks prior to the start of the term, this will be reduced to 48 hours. About 4 weeks prior to the start of the term, students will have 24 hours to register for the open spot. The reduced deadlines are to ensure students are placed into classes as quickly as possible as the start of the term approaches, giving all students a chance to finalize schedules and prepare for the term.
Can I see the exact date and time my seat expires?
Yes. Log in to RU Access, go to Registration and Other Student Services, and then click on Student Detail Schedule. Find the class on the page and find the line that says “Notification Expires.” This line will show you the exact date and time that your seat expires. You must register for the course before that time. If you cannot find the course on your schedule, your notification has already expired and you have been dropped from the wait list.
I really need this class to graduate, how can I get in?
Your advisor can help you make a request that you be moved to the top of the list. Only authorized college personnel can make these requests. If the request is granted, you will be placed at the top of the list and will receive the next open spot.
I received a notification after the class has already met, do I need the instructor's permission to register?
No. New, starting for Fall 2014 courses, instructor permission is no longer needed during the first week of classes only (for each part of term). If you receive a notification for a class, you may register for it online. After the first week of each part of term, registration is closed. If you missed a class meeting, it is your responsibility to contact the instructor and make arrangements to complete any assignments you may have missed.
I received a waitlist notification email but I don’t remember my RU Access PIN.
Enter your ID number in the RU Access login page and click “Forgot Pin.” Answer your security question to reset your PIN. If this does not work, contact the Help Desk 312-341-HELP (4357) or the Registrar's Office 312-341-3535 (Chicago), 847-619-7950 (Schaumburg).
I received a waitlist notification email, but I don’t have my registration code.
Only your advisor can give you your registration code. Contact your advisor immediately. You must register for the course before the deadline stated in your notification email.
I received a waitlist notification email, and I can't register.
Make sure you are following the above instructions for how to register for the open seat. If, after reviewing the instructions, you are still unable to register, you may contact the Registrar's Office for assistance. Please have the notification email and course information ready so the Registrar staff may assist you more quickly.
If you cannot register due to a hold on your account, contact the office responsible for the hold immediately. You may view any holds on your account in RU Access. Click on the "Registration and Other Student Services" menu, then select "Student Records" and "Holds-view holds on your record".
My notification deadline expired, how do I get back into the class?
You may choose to place yourself back on the wait list for the course following the instructions above and/or in the video tutorial. Once you are back on the wait list, an authorized college representative may send a request to have you placed at the top of the list (see the Permissions and Exceptions section above). If another spaces opens in the class, and you are moved to the top of the list, you will receive another notification. However, there is no guarantee of getting back into a class once your deadline has expired.
Can I forward my Roosevelt email to another account?
Yes. All information about your Roosevelt email, including login instructions, passwords, and how to forward to another account (i.e., Gmail, Yahoo, etc.,) can be found in the ITS knowledge base.