Transcript Request Procedures

Delivery Options:

• US Mail: +$4.25 per transcript
• Federal Express (Domestic): +$22.25 per transcript
• Federal Express (Alaska or Hawaii): +$25.25 per transcript
• Federal Express International: +$45.25 per transcript
• Pick-up on Campus: +$15.00 per transcript

Electronic (Including PDF) Transcript: $10.00 per transcript

• Processing Fee: +$2.75 per transcript

Please note that while many requests can be completed electronically, not all colleges and universities can accept electronic transcripts at this time. You will only be able to select the electronic options if it is an available for your request.

Additional surcharge for orders placed over the telephone: $10.00 per transcript

Yes. Students may still choose to pick up their transcripts at either the Chicago or Schaumburg campus. For Chicago Campus pick-ups, transcripts will be ready by noon on the next business day after your order is placed. For Schaumburg Campus pick-ups, transcripts will be ready by 2pm on the next business day after your order is placed. There is an additional $15 fee, per transcript, for this service.

Pick-up Locations and Hours:

Key features of this service include:

• 24/7 access. You may submit your request from any computer connected to the Internet anywhere in the world.
• Status updates. Receive your choice of text and/or email updates on the status of your request, from receipt of the order to a notice when the order has been completed. This includes confirmation numbers, express delivery tracking numbers, and toll-free phone assistance. If there is a problem in processing your request, you are notified email or text message.
• Easy address look-up. A search feature connects you to a database of many college and university mailing addresses.
• Precise addressing. You have control over what address we use to send your transcript. No more worries about an inability to read hand-written addresses.
• Faster service. Your transcript may be mailed as early as one business day after submitting your request (instead of 3 business days). You also have options to expedite your order through FedEx.
• Exact pricing. When your request is submitted, you know the total cost of the request. This amount will be charged to your credit card only after your order has been completed and your transcripts have been produced.
• PDF and Electronic Formats: Roosevelt has appointed Credentials Inc. as the designated agent for processing and sending official electronic transcripts on behalf of the University. The PDF transcript that is produced using this service contains the identical information as the printed transcript and can be certified as unaltered by uploading the file to the company’s website, provided during the delivery process. Credentials Inc. has been granted the authority to deliver all such electronic transcript requests on behalf of Roosevelt University and respond to any inquiries regarding the transactions. Please note that while many requests can be completed electronically, not all colleges and universities can accept electronic transcripts at this time. You will only be able to select the electronic or PDF options during ordering if it is available for your request.

Students with Bursar or library holds cannot place transcript requests until the holds are resolved. Other types of holds do not prevent transcript orders. Students owing past due amounts must contact Office of the Bursar , and students with outstanding items or fees from the University Library should contact the Library to resolve the hold before ordering a transcript. For more information about holds and who to contact, please see information on removing a hold.

Yes. You have the ability to upload (JPG, GIF, TIF or PNG format) or fax any attachments that need to accompany your transcript. During the ordering process, you will be able to indicate that you have attachments and will be given specific instructions on how to upload or fax your documents.