A refund to a student occurs when the University owes the student money. The majority of student account refunds are generated by financial aid credits. However, credit balances may also result from other over-payment transactions, such as tuition credits resulting from withdrawal from a course.

Refunds from Financial Aid Credits

Once your financial aid has been disbursed to your student account, if you are eligible for a refund, it will be sent to you via BankMobile within 14 days. You can choose how to receive your refund on the BankMobile website. 

You can also learn more about BankMobile or review the contract disclosure.

Beware of scams! Scammers may try to get you to reveal sensitive data by sending fake BankMobile emails. BankMobile will never email you from a gmail.com account. 

If you have questions about your BankMobile disbursal, contact Financial Aid Services.

Refunds due to Withdrawal from a Course

Important Information About Tuition Refunds and Course Withdrawals: You can only receive a 100% tuition refund if you drop a course before or during the first week of the session. If you drop during this time, no grade will appear on your record.

Starting the second week (fall and spring semesters only), if you withdraw from a course:

  • You may only receive a partial refund (or none at all, depending on the date).
  • A "W" grade (Withdrawal) will appear on your academic transcript.

Please remember:

  • Just stopping attendance, telling only your instructor, or not paying your tuition does not count as officially withdrawing. This can lead to academic and financial penalties.
  • If you drop a class but remain enrolled full-time, you will not receive a tuition refund or credit for that dropped course. This applies to undergraduate students, only.

To review the refund schedule for a specific course within a session, please see the Course and Term Deadlines.

The following fees are not refundable:

  • Course Fees (fees may vary)
  • CTA UPass: $123
  • General Fee: $125 (undergraduate students) / $150 (graduate students)
  • Student Activity Fee: $25
  • Student Health Fee: $27.06

If you have questions about refunds due to withdrawal from a class, contact the Office of the Registrar. For details on withdrawing from a course, see the How to Register page.

Tuition Adjustment

If you have dropped or withdrawn from a class due to extenuating circumstances, you may Submit the Petition for Tuition Adjustment. Petitions must be submitted within one year of your registration for the course(s) in order to be considered.  

The completed form, along with all supporting documentation (i.e. doctor's statement, employer's letter, advisor's or Dean's statement), must be submitted to the Office of the Registrar. Incomplete petitions, and those without correct supporting documentation will not be considered. Submitting a petition does not guarantee an adjustment.

Please allow six weeks for the committee to consider and process your petition. You will be contacted by email, at the email address supplied on the form, when a decision is made.

Roosevelt University has proudly partnered with GradGuardtm to offer tuition insurance to students and families. This protection strengthens our existing refund policy and can provide reimbursement for tuition, housing, and other fees if a student withdraws for a covered medical reason at any time during the covered semester. Visit the Pay My Bill page to learn more about tuition insurance.

If you have questions about Tuition Adjustment, contact the Office of the Registrar.