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Master's in Hospitality and Tourism Management (MSHTM)

Heller College of Business

No better place exists to learn this industry than the Chicago metropolitan area with its wealth of world-class hotels and restaurants, and its rich blend of ethnic cultures and cuisines, arts and entertainment, sports and recreation. Our dedicated faculty of hospitality and tourism professionals will share knowledge and wisdom from their years of experience working in the field. The faculty is eager to help you nab internships and other opportunities, and from our spot in the heart of downtown Chicago, the possibilities are endless.

Roosevelt University's Wabash tower and Auditorium building in Chicago

Location: Chicago
Start Term: Fall, Spring, Summer
Program Type: Master's
Established in 1984 to serve and support Chicago's number one industry, the Manfred Steinfeld School of Hospitality and Tourism Management is the premier four-year hospitality program in Illinois. Named for Manfred Steinfeld, the program's benefactor and chairman and former CEO of Shelby Williams Industries, the program at Roosevelt seeks to produce leaders and innovators in hospitality management. With Chicago as our campus, the curriculum is implemented by experienced faculty and staff culled from the nation's hospitality industry. Students include a lively mix of entering freshmen, transfer students, working professionals, and a representative international population. 
Carol Brown
, Program Director

What Differentiates Us

A Commitment To Service Learning

A Commitment To Service Learning

Our program is tuned to the local community with a service-learning project and partner with the Marriott Foundation for people with disabilities to benefit Chicago Public School graduates with severe learning and cognitive disabilities. This is how we embrace social justice and put values into action.

Evening Classes For Working Professionals

Evening Classes For Working Professionals

All of our classes are taught in the evening, making it possible for students to continue to work full-time if they choose to do so.

Learn In The Heart Of Chicago

Learn In The Heart Of Chicago

As one of the top tourist destinations in the U.S., Chicago is the ideal training ground for hospitality and tourism professionals ... and Roosevelt University is at the heart of it. Move your career forward in this growing field, and learn from industry masters.

Expectations & Requirements


Students develop professional leadership abilities, technical skills, and creative problem-solving skills appropriate for the hospitality workplace. Our hands-on coursework in management theory and practice, operations analysis, organizational development, multiculturalism and cultural diversity will give you the experience you need to lead creatively and strategically.

Sample Courses

  • Executive Leadership
  • Management Theory and Practice for the Hospitality Industry
  • Organization Development and Multicultural Issues
  • Operations Analysis


Carol Brown
"Our global master's program is the oldest and most recognized program in Illinois. Our expert faculty includes industry experts and award-winning professors. We recruit our adjunct faculty members from all over the world and major industry segments and their caliber elevates a Roosevelt education. We recruit and matriculate students from every continent in the world."
Carol Brown
Associate Professor, Roosevelt University
“Enrolling in the master’s in tourism and hospitality management program at Roosevelt University has been one of the most stimulating and rewarding experiences I have had. This program has given me an entirely new outlook professionally. Additionally, I have had the opportunity to learn from and develop long-term relationships with the instructors and fellow students. I would encourage everyone to consider this program. It is definitely worth the investment.”
Nancy Lally - MSHTM '13