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Master's in Conflict and Mediation (MA)

College of Arts and Sciences

Conflict is everywhere. Fortunately, skilled, fair-minded mediators can play a powerful role in the resolution of disputes between people and organizations.

Mediators work in courts, government, education, health care, human resources, project management, customer service, politics, insurance and sales. Common employers include corporations, educational institutions, health care organizations, insurance companies and banks. The degree can also enhance a professional’s ability to manage conflict in their current organization. Professionals in the fields of organizational development, human resources, law and criminal justice can make ready use of the variety of skills learned in this program.

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Location: Chicago, Online, Schaumburg
Start Term: Fall, Fall B, Spring, Spring B, Summer
Program Type: Master's, Eight-week
Roosevelt’s is the only degree in conflict and mediation in the Chicago region that embeds the Chicago Center for Conflict Resolution’s Certification, as well as practicums with real mediation clients. That means students get to perform actual supervised mediation during the program. The University’s longstanding dedication to social justice principles provides a helpful ethical framework for the curriculum.
Carrie Lausen
, Program Director

Expectations & Requirements


The MA in Conflict and Mediation prepares students to work as mediators or conciliators in a variety of industries. The program includes Mediation Certification from the Chicago Center for Conflict Resolution, a non-profit partner of Roosevelt, and real-world mediation experience. Coursework includes the full range of societal conflict, from familial and interpersonal conflict to public and community conflict.

* Conflict & Mediation is an interdisciplinary field that involves certain legal skills and concepts. However, Roosevelt University does not seek or receive approval from the American Bar Association for the Master of Arts in Conflict & Mediation program. Roosevelt’s Paralegal Studies Program is the only program at Roosevelt that is approved by the American Bar Association.

Sample Courses

  • Facilitation: In this highly interactive course, participants will learn to use facilitative skills. Students will develop skills in setting ground rules, applying communication strategies, and diagnosing and intervening barriers to positive facilitation.
  • Theories of Conflict and Mediation: Designed to introduce students to the foundation and theories of conflict management, this course includes an interdisciplinary introduction to conflict, its sources and major theories.
  • Negotiation Tactics: This course provides students an understanding of the fundamentals of negotiation theory through a format that includes lecture, role-play, focused exercises and case study. Covered concepts include game theory, distributive and integrative bargaining, principled negotiation, psychological barriers to settlement, and negotiation ethics.


"Your teachers will be attorneys and current mediators who can share theory, practical experience and connections with you."
Debra Orr
Dean, College of Professional Studies​,
A personal interview with the program administrator or faculty member will be required.

  • Online Application
  • $40 Application Fee
  • Official transcripts from all previously attended colleges/universities within the United States. Coursework completed outside the U.S. requires a Foreign Credential Evaluation to be submitted.
  • Resume/curriculum vitae
  • Letter of Intent outlining your personal and professional goals, why you are interested in this program, and how it will help you achieve your goals
  • English Language Proficiency: All international students and individuals who completed a degree program outside the United States are required to meet this requirement. 
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