Roosevelt University’s Conflict Resolution and Negotiation Certificate focuses on practical techniques used to de-escalate conflict and move toward resolution. Employers often list conflict management as one of the most necessary soft skills for successful professionals. Roosevelt’s four-course certificate targets professionals working in a position where they can benefit from improved conflict management skills. Whether looking to make a career change, or building expertise in a specialized field, this program trains students in negotiation tactics and alternative dispute resolution processes. These skills will increase an individual’s marketability and strengthen their company culture.
This graduate certificate requires 12 semester hours (4 courses), offered fully online in a combination of online learning and live class sessions through Zoom. Courses must be completed with a minimum grade of C and a cumulative GPA of 3.0. Applicants must hold a bachelor's degree and submit the university graduate application, a letter of intent, and a resume or curriculum vitae.