This interview with Robert J. Cataldo, President & COO, Hostmark Hospitality Group, provides insights about the hospitality industry — past, presesnt and future. Also hear about his own career in the industry. Hostmark is one of the nation’s leading independent hotel management companies.

 

Manfred Steinfeld is a successful entrepreneur whose businesses have provided a major percentage of seating to the tourism industry for decades.  He is the benefactor of the Manfred Steinfeld School of Hospitality and Tourism Management at Roosevelt  University. He shares the story of his work with the hospitality industry.

 

Manfred Steinfeld shares his perspectives on the state of the hospitality and tourism industry in 2007.
 

Patrick M. Snyder II, President and CEO of C6 Consulting, and Executive Director of the Illinois Tourism Coalition of the Illinois State Chamber of Commerce, discusses tourism governance.

William R. Host, MS, CMP, Assistant Professor, Steinfeld School of Hospitality and Tourism Management, and Principal of HOST Meetings and Events Management, discusses the role of Meetings/Events in the Hospitality Industry.

Keith Murphy is Director of Sales, National Accounts, for McCormick Place - Convention Center. In this interview he explains the role of McCormick Place in Chicago's hospitality industry. (Recorded February 26, 2007)

Professor Chuck Hamburg discusses the hot Chicago restaurant scene and highlights the latest trends and developments in the industry. Professor Hamburg is a leading restaurant consultant and has taught in the Hospitality and Tourism Management program for over thirty years. (Recorded January 13, 2007)

Biff Hawkey is Executive Vice President, Development, for the Hostmark Hospitality Group, Schaumburg, Illinois.  (An address presented by Biff Hawkey at the Distinguished Lecturer Series, Institute for Tourism Studies, Roosevelt University)

Cathy Ritter is former Deputy Director of the Bureau of Tourism, Illinois Department of Commerce and Community Affairs. (Text of an address delivered at the Distinguished Lecturer Series, Institute for Tourism Studies, Roosevelt University.)

Steven J. Belmonte is retired President and CEO of Ramada Franchise Systems, Inc. (This is the first of three presentations to Roosevelt University's Hospitality and Tourism Symposia)

"In today's competitive marketplace, mid-tier hotel companies had better get the message: training is not an unaffordable luxury. It should be used to create a reliable service culture in which employees are motivated and committed. Why? Ultimately, the hotel business is about people. Our business is personal. A desk clerk's relationship with the customer is personal. The smile and greeting that the maintenance man gives the guest walking down the hall is personal. The housekeeper's desire to make that guestrooms look perfect is personal..."

Steven J. Belmonte is retired President and CEO of Ramada Franchise Systems, Inc. (This is the second of three presentations to Roosevelt University's Hospitality and Tourism Symposia)

Steven J. Belmonte is retired President and CEO of Ramada Franchise Systems, Inc. (This is the third of three presentations to Roosevelt University's Hospitality and Tourism Symposia)