Preparing For
Interview Questions
Interviewing Skills | Office of Career Services
Unfortunately, you
will never be able to anticipate all of the potential questions that an
employer will ask during the interview. However, you can prepare your
answers for some of the most commonly asked questions, which are listed
below. Preparing for these questions ahead of time will reduce the
number of questions that you will need to answer spontaneously and will
likely enable you to make a better impression.
Tell me about
yourself.
This is a
very popular question that an interviewer may use to begin the
question/answer stage of the interview. The employer does not want your
life history but rather wants to know what parts of your background you
view as important in reference to the position. Prepare a statement
including information about your work history and education that
highlights your accomplishments. In addition, you may include attributes
that may be relevant to your success in this industry. Personal
information is not appropriate in an interview.
Do you work well
under pressure?
Today’s work
world is both fast-paced and high-pressured. Be confident in your
ability to work well under pressure through citing examples of how you
have performed in similar, work or school-related situations in the
past. Being able to adapt in a constantly changing work environment is a
quality sought after by most of today’s employers.
Why are you
looking to change jobs?
With this
question, the employer is usually trying to determine what direction you
see your career headed in. You may want to relate that although you
enjoy your current job, your opportunity for growth is limited, and you
are seeking a greater challenge. Never tell a potential employer that
you want to leave your current job for negative reasons, such as you
don’t like your boss, the company or organization isn’t managed well,
low pay, work load is unreasonable, etc. Answers such as these only
suggest to the interviewer that you may be a difficult employee.
What is your
salary requirement?
The employer
should always be the one to bring up the issue of salary during an
interview. Remember that salary requirements can be used as a reason to
eliminate you from the interviewing process, so you want to avoid being
specific, if possible. It is likely that an employer has a range that
the position pays, but if you become the preferred candidate during the
interview process, the employer may be able to increase the salary to
meet your expectations. However, if you tell the employer your
requirements early on in the process, you are more likely to be
eliminated, as you will not have had the time to impress the employer.
Before the interview,
in addition to researching the organization, research the salary ranges
for the position you are interviewing for. The Office of Career Services
has salary surveys that are compiled quarterly and include the salary
ranges in most professional areas of graduates from colleges and
universities across the country at both the bachelor’s and master’s
level. Another excellent resource for salaries is
www.salary.com.
When the issue of
salary arises, you may want to begin with a vague statement like, "My
salary expectation is open based on learning more about the position,
its responsibilities and other benefits." Or, you may want to answer the
question with a question and ask,
"What is your salary
range for this position?" Sometimes an employer will push for a more
specific answer, in which case you should provide a realistic range. You
might say, "My salary expectation is in the thirties but is negotiable."
What are your
future educational plans?
This question
can be tricky. An employer may be trying to determine your interest and
willingness to supplement your education with additional instructional
training if it is necessary to effectively do the job. On the other
hand, the employer may be trying to determine if you plan to use this
job as a training ground while you continue your education and then plan
to move out of the organization shortly thereafter. Listen carefully to
any cues that may be given throughout the interview that may help you to
discern which of these areas the employer is concerned with.
How would you have
changed or managed your previous company differently?
Essentially,
the potential employer is asking you to criticize your superiors and/or
the company or organization itself. This is generally not a good idea.
You may make one or two comments about more insignificant areas that
could be improved to demonstrate that you took an interest and have the
ability to think critically. However, you should realize that anything
you say could be used as a reason why you might not be a good match for
this company.
For example, you may
answer, "My past employer was not very concerned with protecting the
environment and did not have any initiatives in place that made it easy
for employees to recycle." If the company you are interviewing with is
environmentally friendly, this may be a perfect answer as it
demonstrates that you share some of the same values and concerns.
However, if this company does not have a strong commitment in this area,
it may suggest to the employer that you might not be a good match. After
all, this employer may not want someone coming in and trying to change
the way things are currently done.
What are your
strengths? Your weaknesses?
When asked
about your strengths, this is your opportunity to summarize your
specific skills and personality characteristics as they relate to the
job. Then, provide an example of a time when you demonstrated the use of
these skills and characteristics. Regarding your weaknesses, we suggest
that you attack this question in one of two ways. First, you may list
something you do well but are constantly improving upon. For instance
you might say, “I have very good organizational skills but I have found
that those are the types of skills that I am constantly improving upon.
It’s a life long process.” The other plan of attack would be to state a
weakness that the employer is already aware of or may have anticipated
based on having read your resume. For example, you might say, “I do not
have experience working with direct mail campaigns.” Then suggest how
you might counteract this weakness, such as taking a course or cross
training with another employee.
What do you know
about this company?
This is an
opportunity to demonstrate your interest in working for this particular
company rather than simply being interested in securing employment. Do
your homework and impress the employer with knowledge of the company’s
product or service, its history, competitors, etc. (more information on researching a company).
What experience do
you have?
Highlight
your skills and work history as they relate to the position. If you have
directly related experience through a co-op, internship or previous
employment, demonstrate that correlation. If you do not have direct
experience, you should show how the skills that you have gained through
your education and past employment will be an asset to you in this
position.
Why did you leave
(or are you leaving) your current company?
It is
important here not to send up any red flags for the prospective employer
by providing a reason that may have an effect on your ability to be a
good employee now or in the future. If you have been fired or "allowed
to quit" due to personality or other conflicts, you should really keep
this information to yourself as it will only stir up controversy. If you
left as a result of a medical condition, you should not make it known
unless it will affect your ability to perform in the position for which
you are currently applying. Whatever your circumstances, you might
simply answer that you left to seek new challenges or gain full-time
professional experience in your field now that you’ve graduated.
What would you
want to accomplish during the first year that suggests I should hire
you?
Here an
employer really wants to know how you would "attack" this position if it
were offered to you. Based on the knowledge you have about the position,
you should be able to make some basic determinations about what your
first year activities might entail under these circumstances. Be as
specific as possible. The answer is part of what the employer is
evaluating, but he/she is also evaluating your ability to assess a given
situation and develop creative solutions.
How do you deal
with someone who disagrees with you?
Employers ask
this or some version of this question often, as it assists them in
determining how you manage conflict in the workplace. We are all likely
to experience some level of conflict with those that we work with from
time to time, and your answer to this question can be a clear indicator
to the employer as to how well you will work with a diverse work force
under sometimes stressful conditions. You may want to provide an example
of a time that you managed conflict well to assist the potential
employer with understanding your style.
What do you
consider to be your greatest accomplishments?
This is your
opportunity to show what a great employee you will make. Go ahead; tell
them about what you accomplished while employed at your current and/or
previous companies (or in school). But, be sure to keep the information
professional, as what the employer is truly concerned with is how
productive you will be if you are hired.
What would your
former boss or employer say about you?
This is a
time in the interview where you can slip in information about the type
of employee you are. It is natural that we want a potential employer to
know what we consider to be our best qualities. These qualities may
include things like "hard-working", "honest", "creative", "dependable",
"detail-oriented", etc. and are often abstract in nature. To add meaning
to your answer, you might consider providing examples of instances when
you demonstrated these qualities in the workplace.
How long do you
expect to work for us?
Here an
employer is simply trying to assess whether or not you are a good
investment. While companies don’t usually offer lifetime career growth,
they are concerned with employee turnover and the costs associated with
training new staff. The process of hiring and training employees at any
level is quite expensive; so most companies like to determine, if
possible, whether you are using them as a training ground and/or whether
you intend to provide some longevity in return.
What are your
expectations from our company during the first year?
It is
important to focus more on what you want to do for the company than what
you want the company to do for you. Placing too many restrictions on the
company in reference to opportunity, salary, promotions, etc. may cause
the company to take caution that your expectations might be higher than
what they can provide. It is not unreasonable, however, to expect some
level of training and support from a company along with honesty in
reference to the other potential benefits listed above.
What criteria are
you using to evaluate the company for which you hope to work?
An employer
never wants to feel as if they were chosen by default. Employers go to
great lengths in many cases to create a working environment that is
desirable along with a compensation and benefits package that is
suitable for its employees. Be sure to indicate what it is that you are
looking for in a company or organization by selecting things that you
know or suspect are present for the company at which you are
interviewing. But, again be careful not to place too much emphasis on
what you want the company to do for you or you may risk the job
opportunity.
What do you do
with your spare time?
Sometimes an
employer will use this question to determine whether potential employees
enjoy participating in team versus individual activities. Teamwork is an
unwritten but often large part of many job descriptions. Consequently,
your interest in working in teams can be an important hiring
consideration. In addition, this is an opportunity for the employer to
assess your leadership aptitude as a result of your response.
For example, you
might respond that you are president of the Parent Teacher Association,
and during the past year, you and the board have raised enough funds for
new playground equipment, additional security staff and a scholarship
for disadvantaged students. In this capacity, you have demonstrated both
strong leadership abilities as well as emphasized your interest in
teamwork. In contrast, however, employers who are offering positions
which require extensive overtime, may be looking to see if your personal
commitments will interfere with your willingness and ability to work
overtime.
What is it that
you like about working in the ____________ field?
Studies show
that people who have a true liking and/or passion for the work that they
do are much more productive and successful than those who are
indifferent. This is an opportunity to tell the employer specifically
what aspects of the job will motivate you to put forth your greatest
effort. And, if you are not enthusiastic about the field of employment,
the employer is sure to notice.
What type of
management style do you prefer to work under?
Some
employees desire a lot of direction from management while others prefer
to work more autonomously. Your answer to this question will likely
determine how successful the relationship will be between you and the
person to whom you would report. Some people work well in either
circumstance and if that is the case, state your flexibility on this
issue. However, if your preference swings strongly to one type of style
or the other you will want to answer honestly, as the likelihood of you
being happy in a position contrary to your style is small.
There are other
sample questions listed on the following pages. Please read them
carefully and discuss any problematic questions with a professional from
the Office of Career Services.
Sample
Questions
Traditional Interview Type
- Tell me a little
about yourself.
- What are your
strengths as an employee?
- Why should I
consider you a strong candidate for this position?
- What are your
biggest weaknesses as an employee and what are you doing to correct
them?
- Tell me about the
best/worst boss you ever had.
- How do you go
about making important decisions?
- What interests you
most (least) about this position? This company?
- What do you want
to be doing five years from now?
- How do you
generally handle conflict?
- What led you to
choose your major?
- What did you learn
from the co-op, internship, or job you listed on your resume?
- What is the most
significant contribution you made at your co-op, internship, or job
site?
- What are you bad
at? What is the biggest mistake you ever made?
- What motivates
you?
- Why do you want to
work here?
- Are you willing to
work overtime?
- How long would you
stay with our company?
- What have you done
that shows initiative?
- Do you prefer
working with others or alone?
- What
qualifications do you have that will make you successful in this
field?
- What do you know
about our company?
- Why did you choose
this field?
- What have you
learned from participating in extra-curricular activities in college?
- How do you work
under pressure?
- Why should I hire
you?
- What do you know
about our company?
- Why did you choose
our company?
- What are your
career goals?
- Where do you
expect to be in your career within five years? Ten years?
- What are your
educational goals?
- What future
training do you plan in connection with your career goals?
- What are your
lifetime goals?
- What do you know
about this position?
- What skills,
experience and training do you have that will make you qualified for
the job?
- What other
positions have you had that qualify you for the position?
- What have you
contributed to your past employers that saved the company time, money,
or enhanced its image?
- How many
promotions did you receive at your last or present company? Your
next-to-last position? The one before that?
- Why were you given
these promotions at your present or last company? Your next-to-last
position? The one before that?
- How many raises
were you given at your last position?
- Why were you given
them?
- What did you learn
in your previous positions?
- Do you like your
job? Why?
- During your
career, which position did you like best?
- What are you
particularly good at in your present position? Why?
- What qualities
have you exhibited in your present position? Your next-to-last
position? The one before that?
- What were some of
the shortcomings that you exhibited in your last position?
- Why do you want to
change careers?
- What major
strength do you feel you have that will make you a great manager?
- Have you any
supervisory or administrative experience? Please tell me about it.
- What is your
management style?
- How are your
people-management skills? Can you give me one or two examples?
- How well do you
communicate in writing and orally? Give me some examples of this.
- Can you meet
deadlines? If so, give me an example.
- What would your
boss say about you?
- If the people who
work with you were to evaluate you, what would they say?
- What motivates
you?
- What professional
associations do you belong to?
- What civic
organizations do you belong to?
- What clubs do you
belong to?
- What volunteer
work do you do or have you done in the past?
- What awards or
honors have you received?
- Have you ever
received any fellowships? When? Why? What did you do?
- Have you written
any articles for a professional journal, magazine or newspaper? When?
- What were they
about?
- Have you ever done
consulting work? If so, why and for whom?
- What are your
hobbies?
- What do you do in
your spare time?
- Have you ever
traveled? If so, where?
- Do you travel for
your present or a past position? How much travel do you or did you do?
- Are you willing to
travel for this position?
- If your career
demanded it, would you be willing to relocate for advancement?
- Do you know about
other countries and cultures? If so, which ones?
- What is your
salary requirement?
- What do you
dislike the most about your current (or last) job?
Behavioral Based Interview Type
- Give me a specific
example of something you did that helped build enthusiasm in others.
- Tell me about a
difficult situation when it was desirable for you to keep a positive
attitude. What did you do?
- Give me an example
of a time when you had to make an important decision. How did you make
the decision? How does it affect you today?
- Give me an example
of a time when you had to persuade other people to take action. Were
you successful?
- Tell me about a
time when you had to deal with a difficult person. How did you handle
the situation?
- Tell me about a
time when you had to handle multiple responsibilities. How did you
organize the work you needed to do?
- Describe a time
when you were working in a team or group setting and one member
wouldn’t hold up his/her share of the work.
- Give me an example
of a decision you made that benefited your company.
- Tell me about a
time when you had to make a decision but didn’t have all the
information you needed.
- What two or three
accomplishments have given you the most satisfaction? Why?
- Give me a specific
example of a time when you had to sell one of your ideas to a
professor or supervisor.
- Describe a time
when you solved a specific problem. What was your role and the
outcome?
- Tell me about a
time when you missed an important deadline. What happened and what did
you learn?
- Describe an
instance when you had to think on your feet to extricate yourself from
a difficult situation.
- Give a specific
example of a time when you used good judgement and logic in solving a
problem.
- By providing
examples, convince me that you can adapt to a wide variety of people,
situations and environments.
- Describe a time on
any job that you held in which you were faced with problems or
stresses that tested your coping skills.
- Give an example of
a time when you had to be relatively quick in coming to a decision.
- Tell me about a
time in which you had to use your written communications skills in
order to get an important point across.
- Give me a specific
occasion in which you conformed to a policy with which you did not
agree.
- Given an example
of an important goal, which you had set in the past and tell me about
your success in reaching it.
- Tell me about a
time when you did something at work that was necessary but you knew it
was not what your supervisor would approve of. What was the result and
if you had it to do over again, would you handle it the same way?
- Describe a
situation where you dealt with an irate customer or client. What was
the result?