Informational Interviews and Job Shadowing
Office of Career Services

What is an information interview?

An informational interview is one of the few interviews in which you direct the questions that are asked. It is a chance to learn more about a specific career by asking questions of a professional in that field. You can find out how to break into the field, typical work, and rewards and challenges that come with their position. It can help you find out if this career or organization would be a good match for you and it is a networking opportunity to find out about potential positions.

Keep in mind:

• You are not asking for a job, you are simply gathering information and advice.
• You must be prepared, the expectation is that you will drive the interview.
• You should do this, your competition is, so don’t feel strange about requesting an interview.

5 Steps to Set the Interview

1. Identify the fields, industries, and organizations that you want to investigate.
2. Ask people you know if they can introduce you to someone or find a phone number or address that you can use to connect with someone within the organization.
3. Identify professional associations. Become a member or attend a meeting. Work to connect with individuals within the organization.
4. Once you have identified people you want to meet, contact them by letter, phone, or email to schedule a meeting. Tell them briefly who you are and why you are contacting them. Be conscious of time, make it brief. If they say no, ask them if there is anyone they can refer you to.
5. Do your research before the meeting. Read journals, reports, websites, anything that you can find that will give you more information on the field or the organization.

The Interview

You requested the meeting, so you are driving the interview. Bring along a copy of your resume. You may want them review it or they may request it if they know of an opening. Some suggested questions:

• What steps should I take to start building a career in your field?
• How is the hiring done? Are there certain places I should look for listings?
• What is your background (education, experience)?
• What training, experience, or skills are most valued in the field?
• What is a typical work week like for you?
• What are the rewards of your field? What are challenges or frustrations do you face in your job?
• What is the work environment like (teamwork, flexibility, independence)?
• How is your performance evaluated?
• What is the salary like for someone entering into the field?
• What are the opportunities for advancement?

Follow-Up

It is very important that you write a thank you note. Keep it brief and send it within 24 hours. Thank them for their time and advice and ask them to keep you in mind if they hear of any possible opportunities. Keep good notes and don’t be afraid to follow up as you continue through your job search.

Job Shadowing

Job Shadowing is a great way to gain inside information on your potential career. As you are connecting with potential employers and networking with professionals in the field, it is a good idea to see if you could come in and observe them during a typical work day. Follow the guidelines on setting an informational interview.