Staff
ITS

Mission: Information Technology Services provides creative leadership, guidance, and technical skills to establish and support the information technology infrastructure and high-quality services to advance the University's values, mission and goals.

Office of the CIO

	Neeraj Kumar Chief Information Officer nkumar@roosevelt.edu 312-341-3587 AUD 364C
	Brett Sutton Assistant Vice President for Technology Services bsutton@roosevelt.edu 312-341-2390 AUD 364A
	Elizabeth Thomas Assistant Vice President, Project Management Office ethomas@roosevelt.edu 312-341-3509 AUD 364D
	Shontae Dorris Administrative Secretary sdorris@roosevelt.edu 312-341-4355 AUD 364

Academic Technology and Multimedia Services - The Office of Academic Technology and Multimedia Services has two primary areas of responsibility: support for instructional and research technology and provision of multimedia technology for both instructional and administrative events.  Services include installation and maintenance of classroom technology, delivery of computing and display equipment for classroom use, supervision of the computer labs, and consulting and technology support services to faculty.

	Dave LaPorte Assistant Director - Schaumburg dlaporte@roosevelt.edu 847-619-7292 SCH 700
	Holly LaPorte Assistant Director - Chicago hlaporte@roosevelt.edu 312-341-6378 AUD 576
	Dave Basener Software Support Specialist/Information Technologist dbasener@roosevelt.edu 312-341-3654 AUD 576
	Mary Gabioud Coordinator, Schaumburg mgabioud@roosevelt.edu 847-619-8601 SCH 700
	Mark Schultz Coordinator, Schaumburg mjschultz@roosevelt.edu 847-619-8601 SCH 700
	Wheeler Cole AV/TV Technician wcole@roosevelt.edu 312-341-2061 AUD 576
	Elaine Wessel AV/TV Technician ewessel@roosevelt.edu 312-341-2001 AUD 576
	Ed Rafa Coordinator (CPA) erafa@roosevelt.edu 312-281-3200 GB 305
	Alma Staine AV/TV Technician astaine@roosevelt.edu 312-281-3201 CPA 305

Banner Support Team - The RU Banner Support Team is responsible for the maintenance and support of the University’s Enterprise Resource Planning (ERP) system, Banner. The Team manages the various instances of the Banner database, programs any modifications to the system and supports the University end-user community in their efforts in relation to the Banner system. The Banner Support Team also manages and supports several other software applications that integrate directly with the Banner system.

	Marvin Feutz mfeutz@roosevelt.edu Director of Banner Support 312-341-2257 AUD 264
	Terry Andrews tandrews@roosevelt.edu Systems Programmer 312-341-3853 AUD 264
	Bonnie Crittington Senior Database Administrator bcrittin@roosevelt.edu 312-341-6351 AUD 272
	Raja Iqbal Associate Director & Lead Programmer Analyst riqbal@roosevelt.edu 312-341-6350 AUD 272
	Patrick Weathersby Systems Programmer pweathersby@roosevelt.edu 312-341-6485 AUD 272

Desktop Support - The Desktop Support team’s primary role is to provide technical support for all University owned desktop computers, laptops, printers and BlackBerry smart phones. This includes all faculty, staff, labs, classrooms, mobile carts, and kiosk computers. Desktop Support technicians receive, track, troubleshoot and resolve all desktop computer related issues or problems  that are escalated through the helpdesk ticket system. Desktop Support also receives and processes desktop related software/hardware requests from the end user community and  installs  all desktop hardware or software.

	Matt Anderson Director, Desktop Support manderson@roosevelt.edu 312-341-3588 AUD 632
	Dayne Agnew Senior Desktop Technician dagnew@roosevelt.edu 312-341-2231 AUD 632
	Heidi Foster Desktop Support Technician hfoster@roosevelt.edu 312-322-7195 AUD 632
	Chris Mich Technical Assistant cmich@roosevelt.edu 312-332-7196 AUD 632
	Ben Money Technical Assistant bmoney@roosevelt.edu SCH 626
	Huan Nguyen Senior Desktop Technician hnguyen@roosevelt.edu 847-619-8912 SCH 626
	Vince Perkins Assistant Director, Desktop Support vperkins@roosevelt.edu 312-341-3892 AUD 632
	David Tapley Desktop Support Technician dtapley@roosevelt.edu 847-619-8418 SCH 626
	Helen Taylor Senior Help Desk Coordinator htaylor@roosevelt.edu 312-341-6460 AUD 632
	Bernard Turner Senior Desktop Technician bturner@roosevelt.edu 312-341-2017 AUD 632
	Cheryl Williams-Sledge Desktop Support Technician csledge@roosevelt.edu 312-341-6682 AUD 632

Network Services - Network Services works behind the scenes on a daily basis to keep Roosevelt University Internet connection and Network Infrastructure in operation 24 hours a day, 7 days a week.  There are resources behind the scenes proactively conducting ongoing updates, maintenance, and security checks to ensure the stability, reliability, and safety of the network.

	Stephen Lotho Director, Network Support slotho@roosevelt.edu 312-341-6996 AUD 264
	Mary Foster Network Analyst mfoster@roosevelt.edu 312-341-2224 AUD 260

Operations - The Systems & Telecomm Team maintains a professional computing and voice telecommunications environment able to support current and future demand by assessing server capacities and the capabilities of related equipment; upgrading and replacing servers and related equipment as appropriate; improving the main and remote computing facilities to accommodate the increasing number of servers and devices; and addressing  such issues as security, fire suppression, air conditioning, electrical service, and disaster preparedness.  We also directly support specific database and application software (i.e., Exchange Faculty and staff e-mail , RUFiles Web collaboration, the BSR Advance advancement system, and voice communications related PBX software).

	Clarence Fewer Director, Systems and Operations cfewer@roosevelt.edu 312-341-2202 AUD 264
	Robert Hermiz Senior Systems Administrator rhermiz@roosevelt.edu 312-341-6366 AUD 264
	Dwight Hancock Voice Telecommunications Coordinator dhancock@roosevelt.edu 312-341-3855 AUD 264
	Nicholas Pluta Systems Administrator npluta@roosevelt.edu 847-619-8361 SCH 515A

Portal - The myRoosevelt portal provides a single point of access for e-mail, Banner information, and more. Support is provided for faculty/staff/students through the ITS Help Desk.

Timothy Hopkins Acting Director, Systems and Telecommunications thopkins@roosevelt.edu 312-341-2383 AUD 264

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