Customized Training
Training and Development | Human Resources

Quality Service Skills

• Working with Demanding Individuals
• Telephone Etiquette
• Non-verbal Communication
• Professionalism

• on the phone,
• in person,
• in the way we dress, and
• our attitudes

Supervisory Courses

• Effective and Legal Documentation
• Delegating and Coaching
• Behavior Based Interviewing
• Employment Law / Union Contract Guidelines
• Workplace Harassment
• Leadership
• Performance Appraisals

Other

• Diversity Training
• Team Building

Human Resources | Training and Development