Task Stream Support

Task Stream Support
College of Education

This page contains links to step-by-step instructions and guides for using TaskStream, the online set of tools that is required by Early Childhood, Elementary, Secondary, Music, and Special Education. You will be using these tools to complete an electronic Directed Response Folio (DRF) with required artifacts from different courses and as an aid in creating Unit Plans, Lesson Plans, and Rubrics.

Have you used TaskStream before?

If you are new to TaskStream, you will need to purchase a subscription. Click here for instructions on how to do this.

Getting enrolled in the correct program

Once you have purchased a subscription, you will need to use a self-enrollment code to enroll in the correct program area. Click here for instructions on how to do this.

Working on your program area's Directed Response Folio

Click here for step-by step instructions on how to add work to your electronic portfolio, how to submit it for evaluation, and how to share it for feedback.

TaskStream's Instructional Design Tools: Unit Builder, Lesson Builder, and Rubric Wizard.

The following are links to general guides on how to use TaskStream’s Instructional Design Tools. Click on the one you wish to access.

Technical Questions

If you have any technical questions that come up as you are using TaskStream, don’t hesitate to call their helpline at 1-800-311-5656. An actual live person will answer the phone and you will be given live assistance for as long as you need it. Their support hours are listed below (note that they are on Eastern Standard Time, so all the times listed are actually one-hour earlier here)

Support Hours (Eastern Time)

January 1 - January 9 (Off-peak)	M-F: 8:00am - 7:00pm ET
January 10 - May 31 (Peak)	M-Th: 8:00am - 9:00pm F: 8:00am - 7:00pm ET
June 1 - September 9 (Off-peak)	M-F: 8:00am - 7:00pm ET
September 10 - December 15 (Peak)	M-Th: 8:00am - 9:00pm F: 8:00am - 7:00pm ET
December 16 - December 31 (Off-peak)	M-F: 8:00am - 7:00pm ET

Program Area-Related Questions

If you have any questions relating to your College of Education or Music Education program area’s expectations of your use of TaskStream, please speak with your instructor. If he/she is unable to answer your questions, he/she will contact your program area’s coordinator.

College of Education