| No. 22 (August 16) |
Instructional Media Services Program, Upgrade Information for SPSS Users, Current Reading |
| No. 21 (July 26) |
Help Desk User Database Update, Current Reading |
| No. 20 (June 28) |
Using Computers in the New Classrooms |
| No. 19 (June 14) |
Fall Lab Software Requests Needed Now, Vista and Office 2007 Information Page |
| No. 18 (May 31) |
Banner Down for Maintenance; Four Reasons to Use the Help Desk Support Site |
| No. 17 (May 17) |
Web Form Replacing Email Requests to the Help Desk; Faculty Vista/Office 2007 Upgrade Requests Needed |
| No. 16 (May 3) |
iTunes U Program; Vista/Windows 2007 Migration; Farewell, Floppies |
| No. 15 (Apr. 19) |
Summer Lab and Classroom Software Requests Due April 25 |
| No. 14 (Apr. 5) |
Office 2003/20007 Compatibility Issues, Help Desk User's Guide |
| No. 13 (Mar. 22) |
Using the Equipment Request Forms, One More Daylight Savings Time Challenge, Scheduled Downtime Saturday for Turnitin and the Help Desk Support Site |
| No. 12 (Mar. 8) |
Banner Downtime Saturday/Daylight Savings Time Updates, Outlook Meeting Time Problems Addressed, Two Security Tips, Current Reading |
| No. 11 (Feb. 15) |
Quick Help with Classroom Technology, Avoiding Rebuilt Laser Printer
Cartridges, Help Desk Wait Time Update, Current Reading |
| No. 10 (Feb. 1) |
Help Desk Wait Times, Blackboard Patent Dispute News |
| No. 9 (Jan. 18) |
Help Desk Service: Feedback Needed; Spam Wars: Bad News, Good News |
| No. 8 (Jan. 4) |
New Help Desk Service, Laptop Security Tip |
| No. 7 (Dec. 14) |
Help Desk Update, A Lesson in Bad Passwords |
| No. 6 (Nov. 30) |
Presidium Help Desk Services, Emailing Students Through RU Access, Phishing |
| No. 5 (Nov. 16) |
Contacting Students by Email, Wireless Computing at RU |
| No. 4 (Oct. 19) |
Network Upgrades at Gage and Schaumburg, Spam Control |
| No. 3 (Oct. 5) |
Safe Computing at RU, Network Upgrades: IP Number Resets,
Accessing the Intranet from Off-Campus Locations |
| No. 2 (Sept. 21) |
Information Technology Standing Committees, Banner Password Change,
Network Upgrades Underway |
| No. 1 (Sept. 8) |
What's This?, Requesting Help from DoIT, New Student Email Service Launched,
Tech Tip: Passwords |
Schedule
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