Executive Career Center:

Confident Communication:

How to have a Dynamic Voice

Walter E. Heller College of Business Administration

In today’s society the ability to communicate well is a highly valued commodity. This skill separates the winners from the losers at work, in social situations and in ones personal life. Confident communication is multifaceted and concerns both verbal and non-verbal skills. Your voice is heard even before you open your mouth through your total communication image. It’s not just what you say, but how you say it that counts. This 3-day session incorporates lecture and interactive participation to improve the four aspects of your Dynamic Voice and provide you with the tools and techniques to succeed on all fronts. If you have ever found yourself at a loss for words in a tough situation, this course will help ensure that never happens again.

 

 

Course Objectives

You will learn:

• How to take control of your Power Voice – The ability to speak well so that others listen and follow
• How to speak with authority using Power Phrases instead of poison phrases
• How to communicate with confidence and clarity
• The difference between your verbal style and your vocal style, when and how to dynamically utilize them to command an audience of your peers and your management

• How non-verbal communication impacts your ability to convince others
• How to better understand and become more aware of your own communication Style
• How to match your style to the communication style of others an easy way to recognize and match other communication styles
• How to use your voice to persuade and command attention

Trainer(s)

Ms. Yvonne Brown

With over 20 years of experience motivating people, Yvonne Brown is a leadership, communication and diplomacy expert who helps people improve their lives and organizations become more effective and productive.

Yvonne F. Brown is an internationally known speaker, trainer and employee performance specialist who has developed programs that uplift the spirits of people worldwide.  Her work has helped people improve their lives and organizations encourage personal achievement and character development.

Yvonne motivates employees to increase efficiency, improve morale, reduce turnover and become more effective and productive in their work.  Her gift is teaching people how to leverage their passion, determination and persistence as keys to unlocking business and personal objectives.

Coining a new acronym for E.T.H.I.C.S. (c) - Empowerment, Tenacity, Honesty, Integrity, Character and Self-Respect - Yvonne's extraordinary message helps people "celebrate life's journey through ethics, reason and self esteem."  Her enthusiasm, knowledge and sincerity inspire audiences while helping organizations create a culture of achievement.  It is no surprise that participants in her programs leave with renewed spirit, refreshed vitality, and skills for success!

Yvonne is the author of several critically acclaimed books including, Self Creation: 10 Powerful Principles for Changing Your Life; Proven Ways Women Overcome Obstacles and Succeed; Frederick Douglass: Master Self Creator; How to Travel on Other People's Money and Drawing Forth Your Personal Vision.  She has facilitated seminars in Europe and traveled all over the world,  bringing a truly global perspective to the platform.

Who Should Attend

Business professionals who want to advance their careers through credible and confident communication.

Course Details

Dates:	August 4-6, 2009 Chicago
Time:	8:30AM – 4:30PM
Fee:	Standard: $500   Roosevelt: $400   Groups (3 & Above): $450
	Registration fees inclusive of: Course materials   Light refreshments

Online Registration

Register Online

Methods of Payment

1. Credit Card (Visa and Mastercard only)

2. Check made payable to Roosevelt University

3. Invoice to Company (for Company Sponsored Participants)

Cancellation and Refund Policy

Written notification must be received at knance@roosevelt.edu or fax: (312) 281-3123

At least 15 days before course commencement	No cancellation charges (Full refund of Course Fee)
Within 10 days before course commencement	50% of Course Fee (50% Refund of Course Fee)
Within 5 days before course commencement	100% of Course Fee (No Refund of Course Fee)