Frequently Asked Questions
Adjunct E-mail

1. How do I forward my Roosevelt e-mail to another account?
2. I forgot my username and/or password. What should I do?
3. What are the rules and regulations regarding use of Roosevelt e-mail and other university computer and network resources by which I must abide?
4. How do I access my account from off-campus?
5. Can I send an e-mail message to the global address book?
6. May I use my Roosevelt e-mail account for personal communications not related to my work at Roosevelt University?
7. What are Roosevelt’s expectations regarding e-mail communication with students?
8. If I stop teaching at Roosevelt, will my account be terminated?
9. How much mailbox space am I permitted? May I request more?
10. May I request not to receive broadcast e-mail messages from Roosevelt University?
11. Is it possible that I will contract a computer virus through my Roosevelt e-mail account? If so, what should I do?
 

1. How do I forward my Roosevelt e-mail to another account?

You can request that your Roosevelt e-mail be directed to another e-mail address by filling out the form at

http://www.roosevelt.edu/doit/email/forward.htm

2. I forgot my username and/or password. What should I do?

Call the Help Desk at 312-341-6460.

3. What are the rules and regulations regarding use of Roosevelt e-mail and other university computer and network resources by which I must abide?

The rules and regulations regarding the use of Roosevelt e-mail and all other computer and network resources are contained in the university’s Computer and Network Usage Policy. Click here to view the CNUP.

4. How do I access my account from off-campus?

Go to

http://franklin.Roosevelt.edu 

and follow the instructions contained on that page. From franklin.Roosevelt.edu  you can access your e-mail from any computer with an Internet connection. For more detailed instructions, click here.

For additional information on how to configure an off-campus computer to receive and send mail, click here.

5. Can I send an e-mail message to the global address book?

No. Broadcast e-mails are managed centrally in order to limit unsolicited mail received by Roosevelt e-mail account holders. To request that a broadcast e-mail be sent on your behalf to all Roosevelt account holders, contact glanger@Roosevelt.edu. To request that a broadcast e-mail be sent on your behalf to all adjunct instructors, contact llove@Roosevelt.edu.

Click here for policies and procedures governing broadcast e-mails

6. May I use my Roosevelt e-mail account for personal communications not related to my work at Roosevelt University?

You may use Roosevelt e-mail only for communications connected with your work at Roosevelt, and with your research and scholarship relating to your teaching at Roosevelt. The university does not prohibit the use of its computer and network resources for limited personal activities, but any such personal use must conform with university policies as specified in the Computer and Network Usage Policy and must not interfere with the university’s primary goals of supporting teaching, learning, research, and service.

7. What are Roosevelt’s expectations regarding e-mail communication with students?

It is expected that your syllabus will state your availability for communication with students at on-campus office hours, by telephone, and by e-mail. You should state either in your syllabus or in other materials distributed during the first week of classes the kind of communication that students may engage with you via e-mail and how promptly they may expect to receive responses.

College Dean’s offices should be consulted for more specific guidelines.

8. If I stop teaching at Roosevelt, will my account be terminated?

Yes. Accounts are purged in August of each year. If you have not taught a course during the previous academic year, your account will be deleted.

9. How much mailbox space am I permitted? May I request more?

E-mail accounts are provided with 10 MB of storage space. Requests for more storage are considered on a case-by-case basis. To make such a request, click here.

10. May I request not to receive broadcast e-mail messages from Roosevelt University?

No. Roosevelt broadcast e-mail messages are official communications of the university and may not be blocked by any Roosevelt e-mail account holder.

11. Is it possible that I will contract a computer virus through my Roosevelt e-mail account? If so, what should I do?

Roosevelt’s e-mail server runs virus protection software that is updated on a regular basis. It is possible, but unlikely, that you will contract a virus through your Roosevelt account. In order to avoid viruses spread by e-mail attachments, all Roosevelt account holders are expected to follow the following rule: ‘Never open an e-mail attachment that you are not expecting to receive, even if it is from someone that you know.’

If you believe that you have contracted a virus from Roosevelt e-mail or if you receive suspicious looking messages, contact the Help Desk immediately at 312-341-6460.