Chicago 430 S. Michigan Ave.Chicago, IL 60605(312) 341-3500
Schaumburg 1400 N. Roosevelt Blvd.Schaumburg, IL 60173(847) 619-7300
Roosevelt University has contracted with the Chicago Transit Authority (CTA) to provide affordable public transportation to all degree seeking, full-time students at the Chicago Campus through the CTA U-Pass program. All eligible students will be charged a mandatory, non-refundable fee of $138.00 in each fall and spring semester. The U-Pass fee cannot be waived for full-time Chicago campus students.
Full time status for CTA U-Pass program is defined as:
12 or more credit hours per term for undergraduates
9 or more credit hours per term for graduate students
6 or more credit hours per term for doctoral students
Students who are new to the university can have their photo taken for their Ventra U-Pass and pick up a 7-day CTA pass on August 17th from 2pm-6pm, August 18th from 10am-2pm and August 24th from 10am-2pm in room WB 418 each day. Your student ID card and a copy of your bill or schedule (electronic is acceptable) will be required in order to verify full-time enrollment. The actual Ventra U-Pass will be available for pick up, in the Office of the Registrar (located in WB 1M14), one week from the day your photo is taken.
If you are a transfer student who has had a Ventra U-Pass with another school, please send an email to Chicona Hodges at email@example.com with your name, student ID number, and Ventra number located on the back of your card.
If you have had a Ventra U-Pass with Roosevelt University, you will use the same Ventra card. Your Ventra card will be activated on August 17. If you have lost your Ventra U-Pass, please stop by the Office of the Registrar anytime during business hours to order a new card. There is a $50 replacement fee.
If you are a continuing student at Roosevelt and you have not had a Ventra U-Pass before, please stop by the Office of the Registrar during normal business hours to order one.
For information about the distribution or use of the U-Pass, or if you have questions regarding your enrollment status or campus affiliation, please contact the Office of the Registrar at (312) 341-3535.
Schaumburg students interested in requesting a U-Pass must fill out the Schaumburg U-Pass Request Form and return to the Student Accounts office of the Schaumburg Campus.
For information about the distribution or use of the U-Pass, or if you have questions regarding your enrollment status or campus affiliation, please contact the Office of the Registrar at (847) 619-7960.
Go to www.ventrachicago.com/balance and enter your card number and expiration date. Here, check three things:
If all of these criteria are met, there is an internal problem with the card (either damaged or defective). You must go to the Ventra Customer Service Center at 165 N. Jefferson. A customer service representative will look at the card, and if deemed damaged or defective, will issue a temporary 7-day pass and give you a new card order form. You will then bring that to the Registrar's Office (WB 1M14).
Fall 2015 U-Passes will be active starting August 17 until December 16, as long as the student is enrolled full-time.
Visit the Registrar's Office on the Chicago Campus with your Roosevelt ID for a replacement U-Pass. Only one replacement per semester is permitted. There is a $50 fee for replacement.