Chicago 430 S. Michigan Ave.Chicago, IL 60605(312) 341-3500
Schaumburg 1400 N. Roosevelt Blvd.Schaumburg, IL 60173(847) 619-7300
Roosevelt University has contracted with the Chicago Transit Authority (CTA) to provide affordable public transportation to all degree seeking, full-time students at the Chicago Campus through the CTA U-Pass program. All eligible students will be charged a mandatory, non-refundable fee of $138.00 in each fall and spring semester. The U-Pass fee cannot be waived for full-time Chicago campus students.
Full time status for CTA U-Pass program is defined as:
12 or more credit hours per term for undergraduates
9 or more credit hours per term for graduate students
6 or more credit hours per term for doctoral students
Students who are new to the university can pick up U-Passes on January 5th from 2pm to 6pm in room WB 416 and January 9 from 11am-2pm in the 6th floor corridor of Wabash Building.
Students must show their student ID and a copy of their bill or schedule (electronic is acceptable) in order to receive a U-Pass.
If you are a transfer student who has had a Ventra U-Pass with another school, please send an email to Erica Godfrey at firstname.lastname@example.org with your name, student ID number, and Ventra number, located on the back of your card.
If you have had a Ventra U-Pass with Roosevelt University, you will use the same Ventra card. Your Ventra card will be activated on January 5. If you have lost your Ventra U-Pass, please stop by the Office of the Registrar anytime during business hours to order a new card. There is a $50 replacement fee.
If you are a continuing student at Roosevelt and you have not had a Ventra U-Pass before, please stop by the Office of the Registrar during normal business hours to order one.
For information about the distribution or use of the U-Pass, or if you have questions regarding your enrollment status or campus affiliation, please contact the Office of the Registrar at (312) 341-3535.
Schaumburg students interested in requesting a U-Pass must fill out the Schaumburg U-Pass Request Form and return to the Student Accounts office of the Schaumburg Campus.
For information about the distribution or use of the U-Pass, or if you have questions regarding your enrollment status or campus affiliation, please contact the Office of the Registrar at (847) 619-7960.
Go to www.ventrachicago.com/balance and enter your card number and expiration date. Here, check three things:
If all of these criteria are met, there is an internal problem with the card (either damaged or defective). You must go to the Ventra Customer Service Center at 165 N. Jefferson. A customer service representative will look at the card, and if deemed damaged or defective, will issue a temporary 7-day pass and give you a new card order form. You will then bring that to the Registrar's Office (WB 1M14).
Spring 2015 U-Passes will be active starting January 5 until May 9, as long as the student is enrolled full-time.
Visit the Registrar's Office on the Chicago Campus with your Roosevelt ID for a replacement U-Pass. Only one replacement per semester is permitted. There is a $50 fee for replacement.