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Chat with a Librarian

Chat with a Librarian

Semester Hours for Chat:

Sun 11:00am - 3:30pm
Mon-Thu 9:00am - 8:30pm
Fri 9:00am - 4:30pm
Sat 11:00am - 3:30pm

After Hours

In the event that we are not available to Chat, click here to fill out our email form and we will contact you as soon as possible.

Do you use AIM, Google Talk, MSN or Yahoo! to Chat? Add the library as a buddy!

Screen names:
AIM: rulibrarian
Google Talk:
Yahoo!: rooseveltuniversitylibrary

Chat Privacy Info

Information

We do not require any personal or contact information to initiate a chat session, and you do not have to download any software to access our Chat service. However, the librarian might ask for your telephone number or e-mail address so that he or she can call or e-mail you in order to best work on more complex questions. The librarian might also ask whether or not you are affiliated with Roosevelt University in order to identify the most appropriate resources to answer your question.

Answering Your Question

The Chat with a Librarian service is staffed by reference librarians who respect your privacy. In the event that a question posed cannot be adequately addressed in an Chat session, we may ask whether we can contact you with an email or phone call.

Stored Information

Chat transcripts are stored on password-protected servers accessible solely by library staff. We access these transcripts to evaluate the quality of our service as well as for statistical purposes.