ITS Staff

Mission: Information Technology Services provides creative leadership, guidance, and technical skills to establish and support the information technology infrastructure and high-quality services to advance the University's values, mission and goals.

Office of the CIO

Neeraj Kumar
Chief Information Officer
nkumar@roosevelt.edu
312-341-3587
AUD 364C

Elizabeth Thomas
Assistant Vice President, Project Management Office
ethomas@roosevelt.edu
312-341-3509
AUD 364D

Lety Martinez
Senior Administrative Clerk
lmartinez@roosevelt.edu
(312 ) 341-4355
AUD 364

User Services - Encompasses Desktop Support, Help Desk, and Multimedia Services.

Tim Hopkins
Assistant Vice President, User Services
thopkins@roosevelt.edu
312-341-2383
AUD 364

Academic Technology and Multimedia Services - The Office of Academic Technology and Multimedia Services has two primary areas of responsibility: support for instructional and research technology and provision of multimedia technology for both instructional and administrative events.  Services include installation and maintenance of classroom technology, delivery of computing and display equipment for classroom use, supervision of the computer labs, and consulting and technology support services to faculty.

Susan Lamparter
Director of Instructional Technology & Multimedia Services
slamparter@roosevelt.edu
312-341-2031
AUD 380

Barbara Anderson
Sr. Academic Technology Specialist
banderson17@roosevelt.edu
312-341-2061
AUD 380

Mary Gabioud
Operations Manager, Schaumburg
mgabioud@roosevelt.edu
847-619-8667
SCH 700

Donna Kiel
Instructional Technologist
dkiel@roosevelt.edu
312-341-3654
AUD 380

Andy Kuehling
Multimedia Technology Specialist
akuehling@roosevelt.edu
847-619-8623
SCH 700

Mark Schultz
Senior Multimedia Services Specialist
mschultz@roosevelt.edu
312-341-3720
AUD 380

Jon Resele
Multimedia Services Specialist
jresele@roosevelt.edu
847-619-8620
SCH 700

Ed Rafa
Multimedia Technology Specialist
erafa@roosevelt.edu
312-281-3200
GB 305

Banner Support Team - The RU Banner Support Team is responsible for the maintenance and support of the University’s Enterprise Resource Planning (ERP) system, Banner. The Team manages the various instances of the Banner database, programs any modifications to the system and supports the University end-user community in their efforts in relation to the Banner system. The Banner Support Team also manages and supports several other software applications that integrate directly with the Banner system.

Eric Vuillemot
evuillemot@roosevelt.edu
Interim Director of Banner Support
312-341-6379
AUD 264

Terry Andrews
tandrews@roosevelt.edu
Systems Programmer
312-341-3853
AUD 264

Bonnie Crittington
Senior Database Administrator
bcrittin@roosevelt.edu
312-341-6351
AUD 272

Raja Iqbal
Associate Director & Lead Programmer Analyst
riqbal@roosevelt.edu
312-341-6350
AUD 272

Patrick Weathersby
Systems Programmer
pweathersby@roosevelt.edu
312-341-6485
AUD 272

Andy Welenc
Programmer/Analyst
awelenc@roosevelt.edu
312-341-6356
AUD 272

Karen Bussan
Senior Programmer Analyst
kbussan@roosevelt.edu
312-341-6364
AUD 272

Desktop Support - The Desktop Support team’s primary role is to provide technical support for all University owned desktop computers, laptops, printers and BlackBerry smart phones. This includes all faculty, staff, labs, classrooms, mobile carts, and kiosk computers. Desktop Support technicians receive, track, troubleshoot and resolve all desktop computer related issues or problems  that are escalated through the helpdesk ticket system. Desktop Support also receives and processes desktop related software/hardware requests from the end user community and  installs  all desktop hardware or software.

Dayne Agnew
Director, Desktop Support
dagnew@roosevelt.edu
312-341-2231
AUD 632

Heidi Foster
Desktop Support Technician
hfoster@roosevelt.edu
312-322-7195
AUD 632

Michael Lindahl
Assistant Desktop Technician
mlindahl@roosevelt.edu
847-619-8364
SCH 626

Chris Mich
Technical Assistant
cmich@roosevelt.edu
312-332-7196
AUD 632

Huan Nguyen
Lead Desktop Support Technician
hnguyen@roosevelt.edu
847-619-8912
SCH 626

Micky Nguyen
Senior Desktop Support Technician
mnguyen@roosevelt.edu
312-341-3894
AUD 632

Vince Perkins
Director, User Services
vperkins@roosevelt.edu
312-341-3892
AUD 632

David Tapley
Desktop Support Technician
dtapley@roosevelt.edu
847-619-8418
SCH 626

Bernard Turner
Senior Desktop Technician
bturner@roosevelt.edu
312-341-2017
AUD 632

Cheryl Williams-Sledge
Senior Help Desk Coordinator
csledge@roosevelt.edu
312-341-6682
AUD 642

Technology Infrastructure

Sean T. Kelly
Assistant Vice President, Technology Infrastructure
skelly07@roosevelt.edu
312-341-2363
AUD 264

Network Services - Network Services works behind the scenes on a daily basis to keep Roosevelt University Internet connection and Network Infrastructure in operation 24 hours a day, 7 days a week.  There are resources behind the scenes proactively conducting ongoing updates, maintenance, and security checks to ensure the stability, reliability, and safety of the network.

Stephen Lotho
Director, Network Support
slotho@roosevelt.edu
312-341-6996
AUD 264

Network Analyst
Open Position

Operations - The Systems & Telecomm Team maintains a professional computing and voice telecommunications environment able to support current and future demand by assessing server capacities and the capabilities of related equipment; upgrading and replacing servers and related equipment as appropriate; improving the main and remote computing facilities to accommodate the increasing number of servers and devices; and addressing  such issues as security, fire suppression, air conditioning, electrical service, and disaster preparedness.  We also directly support specific database and application software (i.e., Exchange Faculty and staff e-mail , RUFiles Web collaboration, the BSR Advance advancement system, and voice communications related PBX software).

Robert Hermiz
Senior Systems Administrator
rhermiz@roosevelt.edu
312-341-6366
AUD 264

Dwight Hancock
Voice Telecommunications Coordinator
dhancock@roosevelt.edu
312-341-3855
AUD 264

Nicholas Pluta
Systems Administrator
npluta@roosevelt.edu
847-619-8361
SCH 515A