Departmental Email Accounts

WHAT IS THIS?

A departmental email account is different from an individual account in that several people may access it (via Webmail). The address usually includes either the department name (e.g., its@roosevelt.edu) or the name of a project or action (e.g., register@roosevelt.edu).

WHO IS IT FOR?

These accounts are created upon request when an individual’s account would not suffice for the email expected to be received. There are several reasons for such accounts:

• They provide an easily remembered address for customers
• They can be accessed by anyone with permission, ensuring that the department, regardless of employee schedules, turnover, etc. receives email.
• When publicizing email addresses, it is often better to list a departmental email. If an individual’s email address is listed on material, that material must be changed if the employee transfers or leaves Roosevelt.

HOW DO I GET IT?

Requests for departmental email accounts can be requested by opening a Help Desk support ticket.

ADDITIONAL INFORMATION

Be sure to read and understand the Password Policy.

SUPPORT

Once the account is created, the requestor will receive the necessary information to log in to the account. Departmental accounts will be created as either an email only account (only accessible via Webmail, https://webmail.roosevelt.edu) or as a shared mailbox which can be opened in Outlook. Once the request has been made we will work with the requestor to determine the appropriate method of access.

It is important to remember that these accounts are subject to the same password policy and mailbox size limits as individual accounts.

Request support by contacting the Help Desk, 312-341-4357.

POINTS OF CONTACT

Nicholas Pluta
npluta@roosevelt.edu
312.341.2034