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Technology Infrastructure

Network Services

Network Services works behind the scenes on a daily basis to keep Roosevelt University Internet connection and Network Infrastructure in operation 24 hours a day, 7 days a week.  There are resources behind the scenes proactively conducting ongoing updates, maintenance, and security checks to ensure the stability, reliability, and safety of the network.   They also work to stay ahead of the every increasing demand for fast and reliable wired and wireless network connectivity.

System Operations

The Systems & Telecommunications Team maintains a professional computing and voice telecommunications environment able to support current and future demand by:

  • System Onboarding: Assessing server capacities and the capabilities of related equipment in a virtualized/cloud environment for new applications and services
  • Operating Software/Hardware Maintenance: Upgrading and replacing servers, their core operating platform, and related services as appropriate; 
  • Data Center Operations:  Addressing such issues as security, fire suppression, air conditioning, electrical service, and disaster preparedness
  • Enterprise Support: Directly supports specific database and application software (i.e., Exchange Faculty and staff e-mail , RU Files Web collaboration, Banner related systems, and voice over IP communications)
  • Business Continuity:  Ensuring critical institution applications and services are best available 24/7 including maintaining data integrity via replication and backups and executing restore operation plans within the desired disaster recovery objectives.


Terry Andrews
Systems Administrator
Office: AUD 632
Dwight Hancock
Voice Telecomm Coordinator
Office: AUD 264
Bonnie Johnson
Director Information Security
Office: AUD 370
Paul Nelson
Systems Administrator
Office: AUD 264F
Bhavesh Patel
Senior Network Engineer
Office: AUD 264
Nicholas Pluta
Network Administrator
Offices: AUD 264 | SCH 515A
Vincent Porthe
Sr Systems Administrator
Office: AUD 264