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My Office Multi-Functional Device (MFD)

WHAT IS THIS?

A Multi-Functional Device (MFD) is a combination printer/copier/scanner/fax machine. Replacing printers with MFDs helps to lower total printing costs while providing increased functionality, services and simplified management and support.

WHO IS IT FOR?

All Roosevelt offices.

HOW DO I GET IT?

For further information or other scheduled replacement inquiries, please contact Gina Montalbano gmontalbano@roosevelt.edu, 312-341-3518.

ADDITIONAL INFORMATION

To order Xerox supplies and toner, please use one of the following methods to place your order:

1) Email your supplies request to: costperprint@xeroxdirect.com. Please include the following information:

  • Ship to address, contact name, and phone number
  • Printer serial number (listed on a sticker on the top or side of the device)
  • Supply part numbers and quantities of each needed

2) Fax the same info as #1 to 480-467-6303

3) Contact the Xerox eClick team directly at 866-495-6330

Supplies are shipped via two day delivery. Please have the model number and serial number ready when you call. You can find this information on the RCM device identification label, located on or near the front of the device.

SUPPORT

For all other technical support or to report a problem with your Xerox device, please contact the help desk at 312-341-4357 (HELP) or submit a help desk ticket online at www.roosevelt.edu/helpdesk

POINTS OF CONTACT

Gina Montalbano
Interim Director, Purchasing
312-341-3518

[2014-05-22]