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Chargeback Policies and Procedures

Roosevelt University
Multimedia Charge Back Policy
As of 1/9/2013

Our primary function is to support University classes, therefore we do not charge back for any technology/personnel resources needed for University classes.

For University events, lectures, and activities held during normal business hours (8:00am-9:00pm Monday-Thursday, 8:00am-5:00pm Friday and 8:00-noon on Saturday), our goal is to not charge back provided we have the resources available.  If we have to hire additional resources to handle these events, we will pass through all costs to the requesting department.  If the event is held during non-work hours, Sunday or a University observed holiday, then staffing charges of $50 per hour (minimum 2 hours) will apply.  Please check with the Assistant Vice President, Academic Technology Solutions about resource availability.

Equipment is available on a first come, first served basis and not all equipment may be available at all times.  Equipment requests are confirmed using the online reservation process.  Phone requests are not suggested.

Non Roosevelt University groups are charged for the usage of equipment based on the following scale if service can be provided internally.  If services are outsourced then the charges will be passed through to the non Roosevelt University group. These charges are in addition to any room rental fees that Administrative Services may charge.



Tier 1 services-setup not needed


Tier 2 services-equipment must be moved to and or/setup in the room


Tier 3 services-special setup or equipment beyond what is typically in the room or equipment which requires a technician to be present during the event.*

Call for pricing

* Technician support required for these services $50.00/hr

Video Recording Services

We do not offer professional videotaping services in Academic Technology Solutions but we can recommend outside sources you can contract with directly should you need such services.  Basic video recording services are available only when staffing allows (support for classes takes precedence regardless of the event) and will be charged at the technician rate of $50.00/hr. 

Visit the How to I get help section of the ITS website for specific information on equipment available in rooms and reservation forms.