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Getting Help with Academic Technology



The Academic Technology Solutions is your source for information technology and audio-visual services for classroom instruction, computer laboratories, administrative meetings, and on-campus university events. All requests for equipment and service must be in writing using the appropriate request form (see list above). Please submit a separate form for each class you teach, or each event for which you're requesting service. If you're having trouble submitting the online form, feel free to give us a call, or drop by the Academic Technology Solutions office at your location (see below). Staff are available in the local offices whenever classes are in session and are available to provide technical advice and assistance. The Academic Technology Solutions office areas of support include the following:

  • A wide range of computing, sound, video and display equipment available by request for use in the classroom or for university events
  • Support for electronic classrooms equipped with data projectors and multimedia playback systems
  • Support for computer classrooms and labs
  • Videoconferencing facilities
  • Video and audio recording, imaging, scanning, and duplication services

For direct assistance, contact your local office. Each office is open from 8:00am-9:00pm Monday-Thursday, 8:00am-5:00pm Friday, and  8:00am-noon Saturday while classes are in session. To report technical problems, contact the Help Desk at 312.341.4357.

Academic Technology Solutions Offices

Chicago Campus (Auditorium/Wabash)
Room 380
312-341-3650 (office)
312-405-6759 (mobile)
312-341-3653 (fax)
Chicago Campus

Room 305
312-281-3201 (office)
312-617-7509 (mobile)
312-281-3305 (fax)
Schaumburg Campus

Room 700
847-619-8601 (office)
312-617-7692 (mobile)
847-619-8605 (fax)
Revised 1/2014