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counseling center - here to help

In an Emergency

Stay Safe!

If it is an emergency, such as a situation when you are dealing with a student who is disoriented, out of control, or engaging in bizarre behavior, they are several things to consider:

  • Safety first! If you are concerned about safety, either yours or others, contact the police at 9-911 and security at extension 2020.
  • Approach the situation calmly and maintain a straightforward, supportive attitude.  This will allow you to be more effective and may help the student become less anxious or agitated.
  • Do not leave the student alone. If for some reason you must leave the student, have someone else stay with the student until you return or help arrives.  Avoid having too many people around, which could embarrass the student and make the situation more difficult. Provide a safe, quiet, secure place for the individual.
  • Make arrangements for assistance from the Counseling Center or the emergency resources we have listed below for after hours and weekends.
  • For emergency services after-hours, contact Northwestern Memorial Hospital at (312) 926-8100 (Chicago) or Alexian Brothers Hospital at 1-800-432-5005.  Campus Security (extension 2020) can help you make after-hours arrangements. 

Northwestern Memorial Hospital                                     Alexian Brothers Hospital
22 E. Superior                                                                        1650 Moon Lake Blvd
Chicago, IL 60611                                                                 Hoffman Estates, IL 60194
312-926-8100                                                                        1-800-432-8100

State and Nationwide Information:

Illinois Suicide and Crisis Hotline 
American Association of Poison Control 
National Suicide Prevention Lifeline


Roosevelt University Counseling Center
430 S. Michigan Ave. AUD 470 - Chicago, IL 60605
1400 N. Roosevelt Blvd. Rm 114 - Schaumburg, IL 60173 - (312) 341-3548