Roosevelt University in Chicago, Schaumburg and Online - Logo

Getting Started

After making the decision to seek counseling there are many questions you may have about how to get started.  The Roosevelt University Counseling Center offers free clinical services to active students and consultation and referral services to faculty and staff.  Below are some questions you may have about getting started in therapy.

Who is eligible for services?

Students must be actively enrolled in the University to receive counseling services.  Roosevelt alumni, staff and faculty are eligible for consultation and referral.  Wellness programming and workshops are open to the Roosevelt community.

What is the cost?

There is no charge for counseling or any of the services provided.

How do I make an appointment?

If you are interested in making an initial counseling appointment, please call (312) 341-3548. This first meeting, called an intake appointment, lasts about 90 minutes.

What happens in an intake?

When you first arrive at the Counseling Center, you will be asked to fill out some initial paperwork.  During the intake, you will be asked to describe your concerns and what you hope to gain from counseling.  You and the therapist will likely talk about your immediate reason for coming to counseling, as well as background information such as your academic and family history, and your relationships with others.  You and the therapist will then discuss what the next step will be.  The duration of your subsequent counseling in the Counseling Center is determined by your needs and individual counselor or group availability.  Occasionally, a student may be referred for therapy services outside the Counseling Center based on individual needs and the Center's resources.

What if I am not sure I want an intake appointment?

If you are unsure about beginning therapy, have a concern about a friend or otherwise want to have a brief conversation with a Counseling Center staff person, you can come to or call the Counseling Center during our consultation times, held 3:30-4:30 p.m.  Monday through Thursday in Chicago.  We see students on a first-come, first-serve basis during this hour.  The therapist will help you assess your needs or discuss resources you are seeking.  You may be encouraged to return to the Counseling Center for a full scheduled intake appointment. 


Roosevelt University Counseling Center - 430 S. Michigan Ave. AUD 470 - Chicago, IL 60605
1400 N. Roosevelt Blvd. Rm 114 - Schaumburg, IL 60173 - (312) 341-3548