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Course Details


HOSM 210 - FRONT OFFICE MANAGEMENT

Effective principles and techniques of front office operations. The flow of reservations through collection and accounting, Revenue enhancement, room inventory management, guest and city ledger, forecasting, global reservation, LEEDS building certification, PHS systems, handling guest complaints, sustainability issues, and loss inventory and revenue management.

Credits: 3

Prerequisites:

  • HOSM 201 (with a min grade of )
  • View the Course Finder for more detailed prerequisite information.

    Course Notes:

    or concurrently