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Course Details


This course introduces the concept of a business as an integrated set of processes and systems designed to deliver value to customers. Students learn terminology, concepts, and theories necessary to understand how to develop a solid business strategy and supporting operational objectives to meet the customer requirements. Topics include value chain networks, strategic capacity planning, break-even analysis, production and service-oriented process analysis, tracking and forecasting methods, and process flow measures.

Credits:  3


There are no prerequisites listed for this course.

Course Notes:

There are no additional notes for this course.